Refund Policy for Digital Products
Because our products are digital downloads, orders are generally final once the download has been delivered or accessed.
If you purchased by mistake, received the wrong file, or cannot access your download, please contact us as soon as possible with your order email and order number. We will review the issue and help you resolve it.
We can help when:
- The download link does not work
- You received the wrong file
- The file is corrupted or incomplete
- You were charged but did not receive access
Please note
Digital products are for personal use unless the product page clearly states otherwise. Sharing, reselling, or redistributing files is not allowed.
中文说明
由于本店商品为数字下载产品,一旦文件已经交付或可访问,订单通常不支持无理由退款。如下载链接无法使用、文件错误或文件损坏,请使用下单邮箱联系我们处理。